Come posso ricevere aiuto?

Product: 
ccc4

Il modo migliore per ricevere aiuto è richiederlo dall'interno dell'applicazione Carbon Copy Cloner. Considera che forniamo il supporto solo in lingua inglese e cerchiamo di rispondere entro un giorno lavorativo.

Apri Aiuto

Se hai domande su CCC o se ti serve aiuto per risolvere un problema, siamo qui per aiutarti. Seleziona Fai una domanda su CCC… dal menu Aiuto di Carbon Copy Cloner.

 

"CCC found multiple volumes with the same Universally Unique Identifier"

Product: 
ccc4

Occasionally a circumstance arises in which CCC presents the following error message before creating or running a backup task:

Antivirus software may interfere with a backup

Product: 
ccc4

Some antivirus applications may prevent Carbon Copy Cloner from reading certain files, mounting or unmounting disk image files, or, in general, degrade the performance of your backup. In some cases, antivirus applications can even affect the modification date of files that CCC has copied, which will cause CCC to recopy those files every time as if they have substantively changed. In another case, we have seen such software create massive cache files on the startup disk during a backup, so much so that the startup disk became full.

Slow performance of network appliances can be mitigated by backing up to a disk image

Product: 
ccc4

Network appliances are well suited to the task of serving media to multiple workstations, but they aren't necessarily great backup appliances. Media files are generally large and the required data rate for streaming media is relatively low. Consider a 1-hour, 1GB HD movie file. Streaming 1GB over the course of an hour requires only 0.27MB/s. That's a fairly easy task, even over a weak wireless network. If you want to back up 100GB in an hour, and that 100GB is comprised of a million smaller files, that's when you need some more muscle behind the file server.

Finder or App Store finds other versions of applications on the backup volume

Product: 
ccc4

Occasionally we receive reports of odd system behavior, such as: