This article is for an older version of CCC. You can find the latest version here.
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Product: 
ccc5

If you see this window when trying to launch CCC

There are two common issues that cause this.

  1. Your name, email address or registration code doesn't exactly match the information provided at the time of purchase. Your name and email must exactly match your registration email - capitalization matters! - or your license will show as invalid.
  2. The version of CCC that you are running is damaged and needs to be replaced with a new copy downloaded from https://bombich.com/download.

To check on the info entered in CCC, click on Back.

Registration Details

Open your registration email and verify that the information you see exactly matches. Click on Register when you are done.

One-Click Registration

Tired of trying to make sure it matches? Just click on Apply Settings in your registration email and the information will be automatically entered for you.

Successful registration

Once you are successfully registered, you will see this window. Click Close and start backing up.